AVON has issued a recall on the AVON Healthy Makeup Eye Shadow
AVON Representatives: If you have access to the online AVON representative site, you should see a link on the front page instructing you to sign in for more information about this recall. You can view the letter that AVON has supplied for both representatives and customers. AVON will also be supplying you with a written letter to supply to you customers. I have placed a copy of the letter here on my blog for customers. Please freel free to use the letter to inform your customers of this recall. Customers, please review and contact your AVON representative for more information about this recall, if you or someone you know has purchased this product.
Recall Letter
November 9, 2010 Re: Avon Healthy Makeup Eyeshadow, select shades and codes (see below) Dear Avon Customer:
This letter is to advise you that select shades of
This product was featured in the Avon Brochures, beginning with Brochure 20.
The Shade Name and Lot Code of Healthy Makeup Eyeshadow affected by this recall can be found on the label on the bottom of the product.
The shade being recalled because it contains an incorrect color pigment ingredient is: Healthy Makeup Eyeshadow were produced with missing or incorrect ingredients. Therefore, Avon is conducting an urgent recall of this product. • Violet Dusk Codes: MGA01, MG301, MG401, MHD01, MIG01, MIH01, MJA01, MJB01. The shades being recalled for missing preservative ingredients are as follows: • Platinum Codes: MH501, MIA01, MH101, MIN01, MJB01, MJD01, MJE01,
MJS01, MJT01;
• Rose Satin Codes: MIO01, MIN01, MJT01;
• Tiger’s-Eye Codes: MHQ01, MH501, MIA01, MI301, MJD01, MJE01, MJS01,
MJR01, MJY01;
• Iced Mocha Codes: MIJ01, MIM01, MJB01, MJD01, MJS01, MJT01, MJZ01,
MHX01, MHY01;
• Lilac Ice Codes: MH401, MH501, MJB01, MJT01;
• Limestone Codes: MHZ01, MH101, MIJ01, MII01, MI401, MI408, MJU08, MJU01, MJA01. In addition, these six shades are missing other minor ingredients.
We are not aware of any health-related complaints involving these shades. However, this return is being requested to prevent the possibility of the products becoming contaminated and posing a risk of causing eye infection due to the missing preservatives. These specific shades of Healthy Makeup Eyeshadow have been removed from sale. See reverse side. Avon Healthy Makeup Eyeshadow Recall,
You may have purchased one or more of these Healthy Makeup Eyeshadows. If you did, we ask that you return it to your Avon Representative, who will be happy to give you a full refund or a credit toward a future purchase. Please rest assured that we are no longer shipping any of these specific shades of this product.
If you have any questions, contact Avon toll-free at 1-877-217-0916 (English) or 1-877-217-5077 (Spanish) Monday through Saturday between 6 a.m. and midnight ET, or Sunday between noon and midnight ET.
We apologize for the inconvenience. As you know, Avon is committed to maintaining high product quality and safety standards.
Thank you for your help and understanding.
Sincerely,
Praful Mistry
Vice President, Representative Service, North America page 2
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